TOUR DEPT. Membership Fine PrintUpdated 3 months ago
Membership
The TOUR DEPT. Membership is valid for 12 months from purchase date and will not automatically renew. Prices are a one-time payment to secure membership status for the 2025+ campaign. Prodigy and Professional tier complimentary shoe redemptions must be made within the 12-month membership period. Promo codes, coupons, or discounts are not combinable with TOUR DEPT. membership offers.
Complimentary Pair Code Redemption
Your TRUE VIP Concierge will personally handle your orders. Whether by phone, email, or text, We're here to make sure your experience is seamless and tailored to you. When your ready or if you have questions, reach out to your TOUR DEPT. Concierge
- Call or text: 253-234-4221
- Hotline Hours (M-F, 8AM PST - 4PM PST)
- Email: [email protected]
Cancellation or Revocation
Once purchased, the TOUR DEPT. membership can not be canceled or refunded or partially refunded. If membership access or benefits are misused or shared outside their intended purpose, TRUE reserves the right to cancel any related orders and/or the revoke the user's membership; the membership will not refunded. TRUE reserves the right to adjust, alter, or change this program at any time.
Custom Items
Items with personal customization are not able to be returned or exchanged. Members must be subscribed to TRUE email to receive their promo codes and unique membership offers.